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How to Write an Email Correcting a Mistake You Made

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Own it clearly and move quickly to the fix.

  1. State the correction plainly in the first line — don't bury it under a long explanation.
  2. Briefly acknowledge the mistake without excessive self-flagellation.
  3. Provide the corrected information clearly and completely so there's no ambiguity.
  4. If the mistake caused inconvenience, acknowledge that briefly and specifically.

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